QUALITY MANAGEMENT

Consultancy services

  • Temporary taking charge of the task of the quality manager
  • Establishment of a quality management system in accordance with the requirements laid down in IATF 16 949
  • Realization of system audits on the basis of ISO 9001 in conjunction with IATF 16 949 and in compliance with ISO 19011
  • Realization of combined process and product audits in accordance with VDA 6.3 and VDA 6.5
  • Realization of audits with component suppliers and, if required, subsequent supplier development

The aim is to achieve continual improvement in the areas:

  • Increasing customer satisfaction, as measured by the key performance indicators

    • quality of supplies
    • adherence to delivery dates
    • response to complaints
    • services

  • Enhancing the efficiency of the machinery and plant used, as measured by the key performance indicators

    • machinery and process capabilities
    • Overall Equipment Efficiency (OEE)

  • Reducing quality costs, as measured by the key performance indicators

    • reduction of reject costs
    • reduction of rework costs
    • reduction of 0 km costs
    • reduction of warranty costs

  • Improving suppliers’ performance, as measured by the key performance indicators

    • quality of supplies
    • adherence to delivery dates

The image corresponds to the model in the international specification ISO / 9001:2015